Cash on Delivery · Free Shipping Across Morocco | Get 10% Off — Sign Up, Code: HELYA
FAQ
F.A.Q.
Registration & Orders
You can easily create an account by clicking on “My Account”, entering your email address and password, then following the instructions.
Yes, you can place an order as a guest without creating an account.
After confirming your order, you will receive a message with a tracking number to follow your shipment.
You can modify or cancel your order within the first 12 hours after confirmation. After that, the order will be prepared for shipping.
Please contact us via the Contact Us page or WhatsApp, and we will assist you as soon as possible.
Shipping & Delivery
We offer nationwide delivery across Morocco through trusted shipping partners.
Delivery usually takes between 24 to 72 hours depending on your city.
Yes, we offer international shipping to selected international destinations. Please contact us for availability and shipping details.
Yes, you will receive a tracking number once your order has been shipped.
The delivery company will contact you to reschedule the delivery
Returns: How-To
You can return a product within 48 hours of receiving it, provided it is unused and in its original condition.
Please contact us via WhatsApp or email and provide your order number.
Discounted items and custom-made (made-to-order) products cannot be returned.
Please include the product in its original packaging along with the order number.
Returns and refunds are processed within 3 to 5 business days.
Payment & Security
We currently accept Cash on Delivery only — you pay in cash directly to the delivery person when your order arrives.
No advance payment is required. You simply pay in cash when your order is delivered to you.
No, Cash on Delivery is included at no extra charge.
Yes, you can check your items when the delivery arrives, then pay the delivery person in cash.
Please contact us via WhatsApp or email and we will help you right away.
Wide Range of Products
Quality and Authenticity
Competitive Pricing
Pay on Delivery
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Explore our latest arrivals — elegant, contemporary pieces designed for the modern Moroccan woman.
